1. Introduction
Sweetwaters Eco Farm values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, purchase products, or book a stay.
2. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Delivery and billing address
- Payment details (processed securely via third-party providers)
- Any information you provide through contact forms
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage bookings and inquiries
- Communicate with you about your order or stay
- Improve our website and services
- Send updates or promotional offers (only if you opt in)
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, such as:
- Payment processors
- Delivery and logistics providers
- Booking platforms
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to improve your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
To make a request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Sweetwaters Eco Farm
Nanyuki, Kenya
Phone: 0729 393 293
Email: info@sweetwatersecofarm.co.ke